Our Service Promise

With a combined age of 580 years and counting , and over 360 years of business products experience , we’re not the youngest team in the Industry , but we know a thing or two about how to care for our customers. 

We want you to take it for granted that from Concisely you will receive a friendly, reliable service throughout the whole process of your order – we are always here to help you in any way we can.

From placing your order

We have a next day fulfilment level of over 98% However in the event of a product being unavailable with ourselves or the manufacturer we will contact you to advise the expected due date or propose an alternative, if available, for you to consider.

Returning goods

We offer a no quibble returns policy on everyday to day supplies ordered within the previous 10 working days. 

Invoicing

We can support your accounts department with virtually any format of Invoicing you would prefer.

One Invoice = one Delivery Note
One Weekly account Invoice = summarises several Delivery Notes over the week
One End of Month account Invoice = summarises all Delivery Notes over the month
All can show Cost Centre charging to assist internal charging if required. 

Reports

We can support your purchasing analysis with a full range of detailed Management Reports to suit.

Specials

If you can’t find a particular item in our Catalogue please phone and we’ll be happy to try and source it for you.